Privacy policy

Welcape.ch’s aim is to offer firms a service with high added value, thru which it is possible to establish a concrete and positive effect on the business’ situation, at the same time assessing professional expertise already at hand within the structure.

Welcape.ch is mainly aimed at small and medium-sized enterprises in the tourism industry. The geographical area of operation includes Ticino, the German-speaking part of Switzerland and Italy.

The consulting activity covers all the major components of tourism thanks to many years of experience in the hotel industry, strictly in luxury hotels.

Welcape.ch coordinates and develops projects according to clearly defined objectives, timeframes and resources based on the needs of its clients. The interventions abide to project management methodologies.

Welcape.ch has developed the concept of “Training Pills” aimed at companies seeking to develop and improve the potential of their human resources and the dynamics of teamwork.

In difficult times during which job insecurity and employees’ disaffection are increasing, it is necessary to support the company’s management by providing it with effective and incisive help without burdening the business with excessive costs.

The “Training Pills” are tailored to the client’s needs. With simple tools and techniques, Cape aims to transfer operational skills quickly. The topics may vary according to one’s needs, such as: Hospitality, Developing creativity within the company, Golf as a team building tool, Housekeeping with heart, Rationalisation of Housekeeping Staff’s work, Verbal and non-verbal communication, Social networks and responsibility, Problem solving techniques, …

Your privacy is important to us. It is Welcape.ch’s policy to respect your privacy regarding any information we may collect from you across our website, https://welcape.ch, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of March 1^st, 2021.

Welcape.ch, di Edy Cattaneo Petoud
Via Calprino 24
CH – 6900 Paradiso

Mobile +41 (0)79 601 10 20
Tel & fax +41 (0)91 971 60 60

info@welcape.ch

Welcape.ch is available to small and medium-sized enterprises for various kinds of projects, such as:

• New openings
• Renovations
• Event organisation for anniversary celebrations
• Business relaunching
• Internal reorganisation
• Brand/company repositioning

Top-notch technology and quality people are often not enough to get the company off the ground. Clearly defined roles and responsibilities and fast communication tracks inside and outside the company are also necessary, as is good organisation.

Only great teamwork based on precise rules and standards can guarantee the client’s full satisfaction and spark growth and success.

The ability to operate smoothly allows businesses to face every situation with flexibility and an open mind, every single day.

Marketing is a bit like an iceberg, you only see the top of it.

Welcape.ch is responsible for the creation and implementation of marketing plans all the way up to the different communication activities: web marketing, letters, newsletters, price lists, brochures, press releases, …

Thanks to strategies tailored to customer’s needs, quantifiable objectives can be achieved:

• a new work pattern to guarantee the optimisation of each investment
• spreading the brand to promote the company’s activities
• establish key contacts to create new business leads
• increase brand visibility to increase turnover
• web analysis to improve the visibility and perception of the company

Thanks to in-depth Social Media studies, Welcape.ch can offer its experience in this area.

The organization of events is considered an important marketing and communication tool for companies of all sizes. From product launches to press conferences, companies create promotional events to connect with their audiences, the sales network, current and potential customers, the press and other interest groups.

Some companies are able to reach larger audiences by optimising the media coverage of the event. Some businesses invite their potential customers to their events in order to bring the end users into contact with their products or services. Events are often used to make marketing and advertising efforts tangible. Internally, these range from small meetings to large conferences.

At Welcape.ch we take care of defining tailor-made concepts according to the client’s objectives, identifying a target audience, finding the right setting, checking the budget, planning the logistics and all the necessary technical support. Without forgetting the post-event evaluation.

After over twenty years of experience in the international luxury hotel industry, Edy Cattaneo Petoud decided to found Welcape.ch, a consulting agency aimed at supporting the management of companies in the tourism sector. Such help comes in the shape of consultancy and training activities that our clients are unable to set up on their own due to time constraints or cost-cutting. It is indeed a fact that outsourcing allows for better adjusting to the needs of today’s companies.

Edy Cattaneo Petoud is graduated from a Swiss hotel management school and holds a Master in Tourism Economics from Bocconi University in Milan. She has worked in Geneva, Zurich, San Francisco, Bad Ragaz and Lugano, strictly in 5-star luxury hotels. 

She has been member of the Ticino Society of Public Relations (www.strp.ch) for over twenty years, six of which within its committee as Media Manager.

She has also been a member of AICR (Amicale Internationale des Chefs de Réception et Sous-Directeurs des Grands Hôtels, www.aicr.ch) for over twenty years, taking a turn as Regional President for the Ticino branch as well.

Welcape.ch can count on a network of highly trusted associates with whom Edy Cattaneo Petoud has successfully worked together in the past.

Welcape.ch, di Edy Cattaneo Petoud
Via Calprino 24
CH – 6900 Paradiso

Mobile +41 (0)79 601 10 20
Tel & fax +41 (0)91 971 60 60

info@welcape.ch

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